FAQ
Frequently Asked Questions
Welcome to Shpojian FAQ page! Here we have sorted out the most common questions about size selection, dress care, outfit matching, order shipping and after-sales for our boho floral dresses, linen maxi dresses and hippie casual outfits. If you cannot find the answer you need, feel free to contact our customer service for further support.
1. Size & Fit Questions
Q1: How do I choose the right size for my boho/linen dress?
All dresses at Shpojian follow standard international size charts. We highly recommend checking the detailed size measurement data on each product page (bust, waist, length, sleeve length) instead of relying on your usual clothing size. Most of our hippie and boho linen dresses are designed with loose casual fit, which is more tolerant to different body shapes and brings a free and comfortable wearing experience.
Q2: Are your linen dresses stretchy?
Most of our pure linen and floral boho dresses have minimal elasticity. The fabric is soft and breathable with natural texture, which is the unique feature of summer linen clothing. If you prefer a more relaxed look, you can choose one size up.
Q3: Do your maxi dresses fit tall or plus-size customers?
Yes. Our summer maxi dresses adopt extended length design and loose cutting, suitable for most heights and body types. The casual bohemian style is inclusive and can perfectly fit daily and vacation wearing needs.
2. Washing & Care Instructions
Q1: How to wash and maintain linen & floral dresses?
Our core products are linen, cotton blend and floral printed summer dresses. To prolong service life and keep the fabric texture, we suggest hand wash in cold water or choose gentle machine wash mode. Do not use high-temperature hot water or strong detergent to avoid fabric shrinkage, fading or pattern damage.
Q2: Will the boho floral dresses fade?
We adopt high-quality environmental printing technology, which effectively reduces fading. For the first wash, slight color floating is normal. Please wash separately from light-colored clothes to avoid staining.
Q3: How to remove wrinkles from linen dresses?
Natural slight wrinkle is the original texture of linen fabric, which conforms to hippie and boho casual aesthetics. If you want a neater look, please use low-temperature steam ironing. Avoid high-temperature ironing to prevent fabric damage.
Q4: How to store summer dresses?
Please hang or fold the dresses and place them in a dry and ventilated environment. Long-term exposure to strong sunlight will cause slow fading, which is not recommended.
3. Outfit & Style Matching Guide
Q1: What occasions are Shpojian dresses suitable for?
Our boho floral dresses, linen maxi dresses and hippie casual dresses are perfect for summer daily wear, beach vacation, travel photos, outdoor leisure, picnic, party and casual dating. The lightweight and breathable fabric is specially designed for hot summer weather, with romantic and free bohemian style.
Q2: How to match boho linen dresses for a better look?
You can match our casual dresses with straw hats, woven bags, sandals and Bohemian accessories to create a full vacation style. For daily casual look, simple sneakers and minimalist jewelry are also great choices to present a relaxed and fashionable temperament.
Q3: Are these dresses suitable for all seasons?
Our main collections are summer lightweight dresses. They are breathable and cool for spring and summer. In cool autumn days, you can match with thin cardigans, denim jackets or casual coats for layered wearing.
4. Order, Shipping & After-sales
Q1: How long is the shipping time?
We provide global shipping services. Generally, the delivery time is 7-20 working days according to different countries and regions. You can check the logistics tracking information through your order number in real time.
Q2: Can I return or exchange the dress if it does not fit?
We support reasonable return and exchange services for non-human damage and non-worn products. Please contact our customer service within the specified time to get professional after-sales guidance.
Q3: What should I do if I have order problems?
If you encounter problems such as order delay, logistics exception, product defect or size mismatch, please feel free to contact our support team via email. We will reply and solve your problem within 24 hours.
Contact Support
Still have questions? Please don’t hesitate to reach out to us! Our professional customer service team is always ready to provide you with thoughtful and professional shopping support.
Email: support@shpojian.com
Service Time: Monday - Friday 9:00-18:00 (UTC+8)